FAQs

We are a small company based in New York, founded by two moms who were previously executives at Diapers.com/Quidsi. We created Prosperous so that parents everywhere (including ourselves) will have a go-to for quality clothes without logos, slogans, or gendered prescriptions. We make clothes that let kids feel comfortable inside and out, living their true colors.

At Prosperous, we are inspired by simplicity. Instead of chasing trends, we focus on timeless essentials every kid needs in a rainbow of vibrant colors. This focus allows us to offer the best price and also an easy shopping experience for busy parents. If there's a style or color you think we're missing, let us know! We love to hear what parents and kids are looking for. Email shop@prosperous.website.

Giving back is a core value for us at Prosperous, and since our launch in 2015 we have donated tens of thousands of our premium basics worth over $1 million to our partner Baby2Baby. Baby2Baby has been a longtime friend of Prosperous and a trusted source for quickly getting essential clothing and supplies into the hands and homes of families who need it most. (You can read more about Baby2Baby and their initiatives here.)

Facebook, Instagram, Twitter, and our blog, Using Our Words!

Since the very beginning, we have offered every style and every color for every kid. This means we organize our shopping experience into two simple categories, “baby” and “kid” instead of “boy” and “girl.” Why? Because clothes and colors don’t have genders, so it never made sense to us to organize them as if they do. We make dresses for kids who wear dresses, pants for kids who wear pants, PJs for kids who wear PJs. We make the clothes, but kids make the choices.

We don't offer international shipping at this time, although we're working on expanding our shipping areas in the future! We currently ship to all addresses in the U.S. Please note that standard shipping to Alaska and Hawaii may take up to 5-10 business days and overnight shipping is unfortunately not available. For APO / FPO / DPO addresses, standard shipping can take up to 35 days and express options are not available.

The time it takes to get a particular item back in stock varies. For an estimated time frame please give us a call at 1-844-435-5675 or email shop@prosperous.website. We also have the option to set up a notification as soon as we receive any specific colors and sizes you wish to purchase. Find the exact item and size on our website and use the "email me when available" button to receive an email as soon as it is back!

From time to time, it's our pleasure to extend to new and/or existing customers certain offers and promotions.

Additionally, certain promotions may only pertain to select items, may not be stackable or combined with other offers, and may be available just to specific users (existing customers or new customers, for instance).

The best way to be informed about current promotions and discounts is to subscribe to our emails, and to visit our site where sales and promos are frequently messaged to customers. We do also host contests and giveaways on Facebook and Instagram, so follow and play along!

Promotions are subject to change at any time without prior notice.

This usually happens when there is information missing in the required fields. Please check that all of the required fields are completed and then click the "Pay now" button to proceed with completing the order.

You can initiate your own return here and print a prepaid USPS return label. If you have a pop-up blocker enabled on your computer, please select the option to receive the label via email instead which you can then download and print.

Our clothes are pre-washed so you shouldn't experience shrinkage. That said, most of our styles are 100% cotton and as with most cotton garments, we recommend washing them in cool water and drying on low in order to prevent any potential shrinkage.

We recommend washing in cold water and drying on low.